Text messaging is the last frontier of viral marketing. It’s naturally the next step in the digital marketing game, yet it also feels somewhat quaint. Texting presents a lot of limitations that marketers do not want to work around. This is good news for you, since it means that your business won’t have much competition when it comes to its SMS marketing.
By necessity, SMS alerts have to be short, simple and succinct. They cannot include the images that populate emails, nor can they include hash tags. Keep in mind that text blasts must be compatible with every type of mobile phone, not just new ones with web access and image displays. There are no community elements, such as commenting or sharing, with SMS marketing. The success of a campaign depends solely on whether it resulted in an increase in sales.
Launching a texting campaign will force you to go back to basics and think about what you’re really selling and how you want to speak to your customers, old and new. This is a good thing! The pictures and verbiage in emails and social media posts are crucial in their own ways, but by the same token, your customers probably already have certain feelings about marketing emails. SMS marketing is likely new to many of them. Don’t be deterred by the fact that your SMS blasts won’t look as pretty as your emails do. Your texts will be reaching people directly, via the one communication avenue they check more than their email.
The key to running a successful SMS campaign is offering tangible rewards. The benefit of the images in other forms of marketing is that they remind people that the brand exists even if there isn’t anything new to promote. Text marketing necessitates that special promotions be created. Think of SMS alerts as the ultimate calls to action. You are contacting people directly and inviting them to visit your business. Include special discount codes in your texts, or offer free products for people who show their text messages in your stores. You could even introduce a routine, perhaps texting new specials once a week.
Once you develop a plan for special promotions and work out a proper schedule for SMS blasts, you can start asking people to join your text list through your social media outlets and website.
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